CVE-2024-57728 is a path traversal vulnerability in SimpleHelp remote support and RMM software caused by unsafe extraction of attacker-controlled ZIP archive entries during file upload. In affected versions, an authenticated administrator can upload a crafted ZIP file containing traversal sequences so that files are written outside the intended extraction directory and into arbitrary locations on the underlying host filesystem. This arbitrary file write condition can then be leveraged to place executable content or overwrite files in a manner that results in arbitrary code execution on the SimpleHelp server, running in the security context of the SimpleHelp server user. Reported affected versions include SimpleHelp 5.5.7 and earlier, with vendor fixes released in 5.5.8, 5.4.10, and 5.3.9 for the supported branches.
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What it means. What to do now. Patch path, mitigations, and the assume-compromise checklist.
What an attacker gets, and what they’ve been doing with it.
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Patch, then assume compromise.
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No public exploit code observed for this vulnerability.
Products and vendors Mallory has correlated with this vulnerability. Open in Mallory to drill down to specific CPE configurations and version ranges.
Vendor-confirmed product mapping. Mallory continuously reconciles this list against your asset inventory.
45 sources tracked across advisories, community write-ups, and news. New activity surfaces here as Mallory finds it.
A SimpleHelp vulnerability that Microsoft says Storm-1175 has exploited.
A SimpleHelp path traversal vulnerability mentioned as another SimpleHelp flaw previously added to CISA's KEV catalog.
A path traversal vulnerability in SimpleHelp that allows access to or overwrite of files outside the intended application directory structure; when chained with CVE-2024-57726 it can enable full host compromise.
A path traversal (zip slip) vulnerability in SimpleHelp that allows crafted ZIP uploads to place arbitrary files on the system and potentially achieve remote code execution as the SimpleHelp server user.
Query your assets running an affected version, and investigate the blast radius.
Every observed campaign linking this CVE to a named adversary.
Malware families riding this exploit, with evidence and IOCs.
YARA, Sigma, Snort, and vendor rules, auto-deployed to your SIEM.
Cross-references every affected SKU, including bundled OEM variants.
Community discussion across Reddit, Mastodon, and other social sources.