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A financially motivated criminal fraud network operating scam call centers in Dnipro, Ivano-Frankivsk, and Kyiv, Ukraine. The group conducted large-scale social-engineering fraud against victims across Europe by impersonating police officers and bank employees, falsely claiming that victims’ accounts were compromised and directing them to transfer funds into criminally controlled accounts. The operation also used remote-access software to gain control of victims’ online banking sessions after persuading targets to install software and enter banking credentials. The organization functioned as a structured criminal enterprise with defined roles for callers, document forgers, and cash collectors, and it recruited personnel from multiple European countries. Investigations linked the network to theft exceeding 10 million euros from more than 400 known victims. Its tradecraft centered on spoofing trusted authorities, credential theft, session hijacking through remote access, and exfiltration of funds from victim bank accounts. The group is best characterized as a transnational cyber-enabled fraud and scam-call-center operation rather than a state-sponsored threat actor or ransomware enterprise.
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